Paul Miller » Vice President, Global eCommerce, Customer Information, and Innovation, Grainger
Paul Miller is responsible for Grainger’s Global eCommerce experience as well as overall innovation development and leadership of the company’s customer information strategy and execution, including the quality, maintenance and analytics of customer data. Mr. Miller joined Grainger in December 2010 as Vice President, eCommerce, with responsibility for ensuring a superior online and mobile experience for Grainger’s U.S. customers.
Mr. Miller has an extensive leadership background in eCommerce and Direct Marketing. Prior to joining Grainger, he led a start-up division of a venture-backed company that services property insurance carriers. Previously, Mr. Miller was Senior Vice President, Direct Commerce for Sears Holding Corporation and Vice President of eCommerce for Williams-Sonoma Inc., leading internet and catalog activities. Additionally, he has held leadership positions within Kraft and Clorox in Canada.
Mr. Miller earned his B.Sc. from the University of Toronto and his MBA from York University.