Jon Herstein » Senior Vice President, Customer Success, Box
Jon Herstein is Senior Vice President of Customer Success at Box. In his role, Jon is responsible for all post-Sale services we provide to our customers, ensuring that they achieve the value they expect from their investment in Box. Jon has more than 25 years of experience in technology consulting and services, beginning his career with Accenture then managing professional services teams at both Informatica and NetSuite. Immediately prior to Box, Jon served as Vice President of Professional Services for North America and EMEA at NetSuite. When he’s not coaching his team to delight our customers, Jon is a husband and father of two just trying to survive middle age.
Jon received his B.S. with honors in Computer Science from University of Maryland, College Park.